Problems Resolved in this Fix Pack

1592150 – Multiple concurrent logons resulted in incorrect authentication.
1584370 – Scheduling did not start for Data load, Report, and Alert if a database was not initialized when Scheduler and the WCF service were started.
1576028 – Azure: If you tried to connect to the Administration database and it was not available during deployment, the Administration database was recreated.
1563935 – Metrics disappeared from the list on the Documents tree if you tried to add several metrics from the same folder to a chart.

Problems Resolved in Previous Fix Packs

1536195 – In Viewer on mobile devices, a tooltip was shown on top of pop-up windows with a chart.
1536086 – Insight installed on a Docker container could not be launched following several months after the installation. To resolve this issue:

1. Open the files InsightWeb.Dockerfile and Scheduler.Dockerfile for editing and locate the string
   RUN NET LOCALGROUP Administrators /add Insight_Admin
2. Insert the following string below it:
   RUN NET ACCOUNTS /maxpwage:unlimited
   1529247 – When exporting a record grid to CSV and TSV, special characters were not escaped.
   1529242 – Exporting a record grid with 100K+ rows to XML took a long time.
   1529239 – Exporting a record grid with 200K+ rows to CSV/Excel took a long time.
   1529232 – Upgrade from 6.0 FP5 to 6.2.1 failed in case of bookmarks in the Administration database.
   1529223 – When filtering by date, an auto-refresh reset the results in accordance with the default date.
   1529215 – If report generation took more than five minutes, the same report was scheduled for generating again and thus a new process was started for the same report every five minutes. To resolve this issue:
3. In the Insight installation folder, open the SchedulerServer folder and locate the file
   AltoSoft.Insight.Scheduler.exe.config.
4. Add the following key:

1522764 – Azure: 404 error when opening a URL with a long query in Viewer. To resolve this issue:
Add the following settings to InsightWebRole in the configuration (.cscfg) file:

1512560 – When exporting a record grid to Excel from a non-English OS, the date and time were corrupted.
1510572 – It was not possible to parse XML files with a DTD.
1497964 – In Viewer, pop-up windows opened full screen and could not be closed.

1470168 – The Sort by Value feature was applied improperly to X-axis in the Stacked Bar with 1 series.
1466612 – An exception occurred if you used the Administration database with not updated projects, enabled the high availability mode, and then ran the Schedler service.
1466605 – If the record did not contain the DateTime field, after the data load the metric based on the record was recalculated.
1461395 – It was impossible to start the Installation Manager through the Command Prompt.
1461018 – No record generated for Root element when parsing XML file.
1458558 – If you parsed XML file, a new record was not generated and the file appeared as simple text.
1445970 – An error occurred if you updated Azure Deployment.

1409243 – If you configured the high availability system and logged out, the log contained multiple warnings.
1407735 – If you selected the “Disable reopen instances” option, the existing process instances failed to continue.
1397879 – If you had folders with identical names for different types of documents and created a subfolder, folders and subfolders disappeared from the Document Tree.
1379861 – Failed to create a pie chart based on the metric group.
1379039 – Unable to open the Remote web service in Admin Console.
1378147 – Multiple selection in a grid did not preserve if you scrolled to the next page.
1362036 – If you configured an alert for a record with a Translation Table and set an advanced email distribution, sending the generated alert message failed.
1360973 – Fonts from a label component were not applied when printing to PDF.
1360966 – A complex condition set in the Alert grid was not fully preserved.
1360959 – Export to PDF failed if an image was missing in any field of the table.
1360955 – If you exported a DateTime format with an empty locale, it was imported with the “English (US)” locale assigned later.
1360939 – Azure: The data load was suspended if any Execution Plan from the list was marked as “Recover”.
1360583 – Data load for the coherent records was executed in incorrect order, which caused errors.
1355134 – Using the Insert-Select query as a part of a custom query resulted in data deletion.
1354223 – Insight installed on Docker under 2019 server did not work. For more information, see “Install Insight 6.2.1 on Docker” under “Installation instructions” later in this file.

Features Introduced in previous Fix Packs

1412207 – Add the logout methods to API.

1350661 – Preserve (do not delete) old data if new data load fails.

New Features in Service Pack 1

Configure Alerts for Insight
You can set an alert to receive a notification when the defined threshold is met or exceeded. Enhanced settings allow to configure and resolve alerts automatically. Also, you can define the list of recipients
based on required conditions and use the templates to customize the email body and subject.

Support for Time Zone settings
This version introduces the Time zone settings that you can configure to merge data from servers located in different time zones. Also, you can display server time and client local time on the dashboard.

Problems Resolved in Service Pack 1

1321161 – Gradient color markers not aligned properly. In Themes and Formats, if you selected several gradient colors, the color markers were aligned improperly.
1318670 – In the Total column, the Sub-total values were not displayed in the metric grid.
1318049 – Impossible to change ID for several fields. In the Dimension Manager, if you changed an ID for several fields simultaneously, an error occurred.
1316652 – Impossible to unassign Date/Time field. It was impossible to unassign the current Time field as a Date/Time field if it was assigned before.
1315666 – Sorting by series failed to work for a metric view with multiple columns.
1307128 – File processor template saved improperly. When you created a file processor template, the template was saved in the root folder instead of the project folder.
1302917 – Extra symbols added to URL. If you imported a project and opened the record grid with the URL view in Viewer/Preview in Firefox or Edge, extra symbols were added to the URL.
1293695 – Viewholder not responding. If you created several views with the “Display view” buttons and the main view with a viewholder, the “Display view” option failed to function and the viewholder did not respond.
1291562 – MDX metric not imported. An error occurred if you tried to import an MDX metric.
1288646 – The default value of aggregation driver failed to print in the report.
1287193 – Azure: Data load process was not logged.
1286518 – Shared filter groups were not available for other users.
1286103 – Data duplicated in record table. If an intermediate DL_* table was not used to handle the deadlock, the data in a record table was duplicated.
1283521 – Total row anchored to bottom of Viewer. If you resized the Viewer, the Total row was anchored to the bottom.
1287193 – Azure: Not all logs were saved during the data load.
1274951 – When using Microsoft Edge on a Surface Pro 3, it was impossible to select a column in charts to filter and to drill down.
1217222 – Scheduler service was intercepted after the Oracle server was restarted.
1206926 – A Bubble chart was truncated and displayed the negative values incorrectly.
1198771 – Unable to connect to Web Role instance. Azure: If the Enhanced security configuration is enabled, you could not connect to the Web Role instance through Remote Desktop Protocol.