One of Australia’s largest retailers, Chemist Warehouse receives thousands of supplier invoices daily. The discount pharmaceutical company implemented AP automation in 2016 to ensure that invoices were paid correctly and on time. The efficiencies from this business practice have allowed Chemist Warehouse to scale and grow year on year and maximize supplier discounts.

Chemist Warehouse sought help from ACMO to stabilise their Tungsten TotalAgility Platform which was experiencing application instability and reaching the end of its version support fromTungsten Automation, formerly Kofax. ACMO was tasked with resolving the exponential amount of invoice exception failures that were occurring, improving the overall system performance, and upgrading from Tungsten TotalAgility v7.3 to v7.7.

MARK FINOCCHIARO - MANAGING PARTNER & DIRECTOR AT CHEMIST WAREHOUSE

Mark Finocchiaro, Managing Partner & Director at Chemist Warehouse explains:

"With millions of invoices to process every year for both consumer goods and pharmaceuticals, we could not afford invoice processing bottlenecks and system errors. We needed expert support to stabilise and upgrade our large volume processing. ACMO is experienced in designing scalable document processing solutions and delivered us a secure and stable Tungsten TotalAgility platform. They solved our historical document processing issues, and our platform is now running smoothly."

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Learn how to Manage Cash Flow with Invoice Process Automation